Privacy Policy

Privacy Policy

Introduction

Welcome to https://portable-restroom-rental.ecojohns.com (hereafter referred to as “Portable Restroom Rental,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our website visitors, users, and subscribers. Our primary goal is to be transparent with you regarding our data handling practices while adhering to applicable privacy laws worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://portable-restroom-rental.ecojohns.com.
  2. Mobile applications and software services offered by us.
  3. Online forms, surveys, and interactive features on our platform.
  4. Any third-party tools or services integrated into our offerings (excluding external platforms accessible through links on our site, which have their own privacy policies).

Processing Activities

This policy outlines our practices when users:

  1. Use our applications or access various services as authorized users.
  2. Visit and interact with our website, including browsing content, filling out forms, or making purchases.
  3. Communicate with us through emails, phone calls, SMS/text messages, or newsletters.

Personal Data Collection

We collect multiple types of personal information to provide and improve our services:

  1. Account Information: Details related to your account creation, including usernames, passwords (hashed and salted), and user profiles.
  2. Payment Information: Credit card numbers, billing addresses, payment history, and transaction details for processing orders and payments.
  3. Financial Information: Bank account details, wire transfer information, and financial records associated with transactions.
  4. Purchase Information: Product/service ordering history, quantities, pricing, and delivery/billing addresses.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, mobile phone numbers, and other identifying data from your mobile devices when you use our apps.
  6. Location Data: GPS coordinates and location services data to provide location-based services and content.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit through our platforms or directly to our team.
  8. Social Media Information: User profiles, connections, and content shared when you interact with us on social media platforms.
  9. Product Information: Details about products you view, search for, or purchase, including product preferences and customization options.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and gain insights into user behavior:

  1. Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionality.
  2. Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Tracking anonymous usage statistics to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law:

  1. Legal Obligations: We may need to keep certain data to comply with laws, regulations, legal processes, or government requests.
  2. Business Needs: Data retention periods are based on our legitimate business interests, including providing services, improving features, and conducting market research.
  3. Data Minimization: We collect and retain only the information necessary for the specific purpose of data processing.

Once the data is no longer required, we securely delete or anonymize it to ensure complete removal from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls and user authentication mechanisms to prevent unauthorized access.
  4. Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of your personal data.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure/Right to be Forgotten: The right to request the deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to limit the processing of your personal data under specific circumstances.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discriminatory treatment based on your exercise of privacy rights.
  8. Appeals/Complaints: You can file appeals or complaints with us or relevant supervisory authorities regarding our data handling practices.

To exercise any of these rights, please contact our Data Privacy Team at [email protected]. We will respond to your requests in a timely manner and within the legal framework.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be accessible through links on this page. We encourage you to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding our privacy practices:

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and protecting your privacy throughout your interaction with our services.